Rise Med Tech LLC Privacy Policy & SMS Messaging Terms

Effective Date: January 2, 2025

Last Updated: January 2, 2025

SMS Messaging Program Terms

Program Name:

Rise Med Tech SMS Messaging Program

Program Description:

By opting in, you agree to receive SMS messages from Rise Med Tech LLC. These messages may include operational communications, product updates, order confirmations, educational information, appointment reminders, promotional offers, and other communications related to our biologics products, services, and professional support programs.

Opt-Out & Help

• You may cancel the SMS service at any time by replying STOP to the shortcode.
• Upon sending STOP, you will receive a confirmation message, and you will no longer receive SMS messages from us.
• To rejoin the SMS program, you must opt in again through the original sign-up method.
• If you experience issues with the messaging program, reply HELP or contact us at [email protected] or (720) 778-0803.

Carrier & Cost Disclosures

• Message frequency may vary.
• Message and data rates may apply.
• Carriers are not liable for delayed or undelivered messages.
• For questions about your mobile text or data plan, please contact your wireless provider.
• For privacy-related inquiries, please review the Privacy Policy below.

Privacy Policy

Your privacy is important to us. Rise Med Tech LLC is committed to maintaining high ethical standards and appropriate internal controls. This Privacy Policy explains our online information practices and the choices you can make about the way your information is used at our website.

By using our website or providing information to us, you consent to the data practices described in this policy.

1. Definitions

• "You," "your," "yourself" refers to the individual or entity using the website.
• "We," "Us," "our," "Company" refers to Rise Med Tech LLC.
• "Website" refers to www.csqbio.com and all related domains, blogs, and mobile sites maintained by the Company.
• "Non-Personal Information" means information that does not identify an individual.
• "Personally Identifiable Information (PII)" means non-public information that can identify an individual, including name, address, phone number, email address, or similar data.

2. Information Collected

A. Information Automatically Collected

We may automatically collect information such as browser type, operating system, IP address, referring URLs, pages viewed, access times, and usage behavior. This information is generally considered Non-Personal Information and is used to improve website performance and user experience.

B. Information You Provide

You may voluntarily provide Personally Identifiable Information through forms, registrations, inquiries, SMS messages, phone calls, email, or other communications. You are not required to provide personal information to browse the website.

You agree not to submit protected health information (PHI) through the website. Outside of website use, Rise Med Tech LLC complies with HIPAA requirements where applicable.

C. Use of Information

We use information collected to:

• Operate and improve our website and services
• Communicate with you
• Provide customer support
• Deliver educational and marketing materials
• Comply with legal obligations

Personally Identifiable Information is not shared outside the Company except with service providers who assist with business operations or as required by law.

3. Cookies and Tracking Technologies

We may use cookies and similar technologies to personalize content, analyze traffic, and improve user experience. Cookies do not contain unencrypted personal information. You may manage cookie preferences through your browser settings.

4. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

5. Aggregate Data

We may use aggregated, non-identifiable data for analytics and operational purposes. Aggregate data does not contain Personally Identifiable Information.

6. Disclosure of Information

We may disclose Personally Identifiable Information:

• To service providers assisting with operations, messaging delivery, customer support, or technical services
• To comply with legal obligations, court orders, or regulatory requirements
• To protect the rights, safety, or property of the Company or others

You may opt out of certain data sharing by contacting [email protected], except where disclosure is required by law.

7. SMS-Specific Data Use & Protection

Mobile Information and Consent Protection

• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
• Information sharing with subcontractors is permitted only for support services such as customer service, messaging delivery, and platform operations.
• All text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers necessary to deliver SMS services.
• These protections apply regardless of any other data-sharing provisions in this Privacy Policy.

8. CAN-SPAM Compliance

We comply with the CAN-SPAM Act. You may opt out of email communications at any time using the unsubscribe link or by contacting us directly.

9. Transfer of Ownership

If ownership of the website or assets changes, information may be transferred to the new owner and will remain subject to this Privacy Policy.

10. International Users

Information may be processed or stored in the United States or other jurisdictions. By using our services, you consent to such transfers.

11. California Privacy Rights

California residents may request information regarding disclosure of personal data for direct marketing purposes by contacting [email protected].

12. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

13. Access and Updates

You may request access to or correction of your personal information by contacting us. Fees may apply where permitted by law.

14. Security Measures

We use commercially reasonable physical, administrative, and technical safeguards to protect your information. However, no internet transmission is 100% secure.

15. Contact Information

By using our website or opting into SMS communications, you acknowledge and agree to this Privacy Policy & SMS Messaging Terms.